The AI back office for independent insurance agents

You promised somebody
something today.
Can you remember what?

SureBook can. It listens to your calls, voicemails, and email — then writes the notes, updates your CRM, drafts your replies, and chases what your clients owe you. Nothing gets typed at 8pm.

50 founding spots · Live before AEP opens Oct 15

app.surebook.ai — COMMUNICATIONS
The SureBook workspace: a sorted inbox of client communications beside an integrated client profile with drafted next actions awaiting the agent's approval
HIPAA compliantBuilt for CMS complianceBuilt by a SOC 2 audited company

Every dropped ball has a dollar amount.

It’s 7:40 on a Tuesday in October. Six appointments done, ninety minutes of notes and CRM updates still ahead of you — and a nagging feeling you promised somebody something. That feeling is the expensive part.

The web lead that came in while you were on a call, and cooled off by the time you replied. The client whose sister was turning 65, mentioned once, never followed up. The signature you're still waiting on, three weeks into a stalled application. The longtime client who left because, somewhere past 500 names, they started to feel like one.

You're not losing these because you're bad at the job. You're losing them because the job now generates more details than any one person can hold.

What never showed up on a report
Web lead, replied 6 hrs late — went cold−$1,900/yr
Referral (sister, turning 65) — never called−$1,700/yr
Application stalled on signature — 3 weeksat risk
12-year client — felt like a number−$14,000 LTV

None of this shows up. It just quietly never becomes business.

Meet the AI that works your book with you.

SureBook isn't another CRM. It sits on top of the CRM, inbox, and phone you already have — and does the work inside them. Each piece feeds the next:

01

It catches every detail.

Email, phone calls, voicemails, voice recordings, web forms: SureBook catches the names, dates, plan details, and next steps the moment they happen. Your inbox arrives sorted, with what matters on top.

02

It connects the full story.

Every detail it catches lands in one place. It matches "Dave" to "David," links the spouse, connects the referral, and assembles one integrated client profile. The full story is in front of you before every call.

03

It moves everything forward.

SureBook keeps a live list of what needs to happen next, on your side and your client's. The reply is drafted in your voice. The reminder goes out when the signature is still missing. The nudge lands before the referral goes cold. Nothing waits on you to remember it.

Nothing slips

First to every lead. Last to drop a ball.

SureBook
New leadWeb lead · Robert Redding
just now
Draft ready

“Hi Robert — thanks for reaching out about your Medicare options. I’ve got some time this week…”

Send nowEdit

The agent who answers in five minutes beats the one who answers in five hours. SureBook spots the lead on any channel, builds the contact, and drafts your reply. You tap send from the parking lot. You’re first.

SureBook

Your to-dos

Call back Robert R.
Send SOA to M. Diaz

Client to-dos

Susan — application signature
Stalled 3 daysNudge drafted
ApproveEdit

Half your stalled business isn’t waiting on you — it’s waiting on the client. The signature. The med list. SureBook tracks action items on both sides, notices the stall, and drafts the polite nudge. When it’s your ball, you get it before it hits the ground.

Grow without losing the touch

Never outgrow your follow-through.

Most agents plateau not because they run out of prospects, but because they run out of themselves. The old options were stall out, or hire a $50,000 assistant and hope.

SureBook is the third option. Every conversation lands in one profile — the grandkids, the knee surgery, the plan they almost picked last AEP — and every draft carries it. Clients don’t experience your AI. They experience you, at your very best, at any size of book.

Make every client feel like your only client.

SureBook
ME

Margaret Ellison, 68

Client since 2016 · Annual review Thu

Grandson Tyler — nursing schoolKnee surgery, recoveringNearly chose Plan G last AEP

Draft, in your voice

"Hi Margaret — before Thursday, how's the knee coming along? And did Tyler start his first semester? I pulled the Plan G numbers you were weighing last fall…"

812

Active book

100%

Follow-ups on time

0

Dropped this week

Survive the season

AEP without the 2 a.m. inbox.

AEP, every year until now

  • 54 days, hundreds of clients, every carrier changing something
  • Notes and CRM updates until midnight
  • Leads from Tuesday answered Friday
  • "I'll get back to you" — and sometimes you didn't

AEP with SureBook

  • Every message triaged while you're in appointments
  • Notes and records done before you're home
  • Every lead answered same-hour, in your voice
  • Every open item tracked — yours and theirs

Your reputation for never missing a beat is what remains.

Founding agents are onboarded one at a time, white-glove, before October 15. That’s why the cohort is capped at 50 — and why it closes when onboarding capacity does, not on a marketing deadline.

“My CRM says AI is coming. Shouldn’t I just wait?”

Fair question. Here’s why we’d say no:

AI from the ground up, not bolted on.

SureBook wasn’t a CRM that added an AI button. Every part of it, from how it reads a voicemail to how it matches a nickname to a record, was built around AI from day one. Bolted-on AI can only decorate the old workflow. AI-native rebuilds the workflow around what AI can actually do.

Your business doesn’t live in one system. Neither should your AI.

Your day happens in your inbox, on your phone, in meetings, and in your CRM. AI locked inside one system can only see the slice of your business somebody remembered to type into it. SureBook works across all of them, and works with the CRM you already have.

A summary is not a follow-up.

Bullet-point recaps are the demo feature of bolted-on AI. Reading a summary of your day is not the same as your day being handled. SureBook updates the record, creates the task, drafts the reply, and chases the stall.

CRM AI summarizes your work. SureBook does it.

Compliant by design.

SureBook handles client data the way insurance demands.

Nothing goes to your customers and prospects until you say so.

SureBook handles the internal work — notes, records, tasks — automatically, and you can see everything it does. But every reply, nudge, and intro to a customer or prospect waits for your approval. No silent outreach. No surprises.

Security with an audit trail

SureBook is built by AgentMethods, whose security controls are SOC 2 audited, and runs on the same security practices: bank-level encryption in transit and at rest, with access controls to match.

HIPAA compliant

PHI handled to HIPAA standards end to end. BAAs available. Your client data is never used to train AI models. Ever.

Your file, already perfect

Every Scope of Appointment chased, signed, and timestamped. Every conversation documented, automatically. When the audit comes, your file is already perfect. That's not convenience — that's your license.

You're probably wondering...

Grow the book. Keep the touch.

The founding cohort is 50 agents. Every one of them will run this AEP with notes that write themselves, leads answered in minutes, and a book where nothing slips.

$50/month, locked for life.

Founding rate never goes up — even after public pricing does.

A direct line to the founder.

Onboarding and support through AEP comes from Aaron, not a ticket queue.

A real say in the roadmap.

What we build next is shaped by this group.

First access to everything.

Plan-review and book-review tools land here first as they come online.

Public pricing will be $150/month when the founding cohort closes. Founding agents keep $50/month for life.

Cohort closes when AEP onboarding fills.

Apply for a Founding Agent Spot

HIPAA compliant · Built by a SOC 2 audited company